Frequently asked questions

D-ARETOZ is a zero-commission service ecosystem that brings Customers, verified Professionals and local Businesses together on one trusted platform. You can find and hire local professionals, offer your skills, or list your business.

On this website you can see every service D-ARETOZ covers and create your free profile with your email. Finding professionals, getting quotations, chat and job updates will be in the D-ARETOZ app, which is coming soon — sign in to it with the same email.

Individuals, households and organisations who need services; skilled professionals aged 18 and above; and shops, suppliers, service centres and other local businesses.

We are launching in Guntur, Vijayawada and nearby towns and localities. New areas will be announced as we expand.

English, Telugu and Hindi. You can switch language at any time.

Yes. Create your profile on the website now with your email. The mobile app is coming soon on Google Play — you sign in to it with the same email and the same D-ARETOZ account.

Yes. D-ARETOZ uses one account with separate role profiles. You can use any or all roles with a single login.

No. Add a role from your account menu and switch between roles whenever you need to.

No. Your name, email and verified identity carry over. You only add the details and verification needed for the new role.

Your core account details — name, email, language and identity verification. Each role keeps its own profile, verification status, permissions and dashboard.

Search for the service you need or browse by category. You'll see relevant professionals and businesses with their verification status, ratings and experience.

Yes. Describe what you need, add photos, and send it to professionals you choose — or let D-ARETOZ notify relevant ones. Interested professionals can reply with availability and a quotation.

Yes. Compare profiles, verification, ratings, work history and quotations. The final choice is always yours.

No. D-ARETOZ does not charge customers a platform commission or booking fee.

Yes. Choose your organisation type when you create your customer profile, and the request form will adapt to your needs.

Your number is hidden by default. You talk through secure D-ARETOZ chat and decide if and when to share your number.

Verification before your first requirement or chat helps professionals know that requests are genuine — the same trust we ask of them.

Tap "Join as a Professional", verify your email, and add your skills, categories, service areas, languages and experience. Then complete identity verification.

No. You keep 100% of what you earn from your service work. D-ARETOZ does not deduct any commission.

An email address to start. Before your first job, identity verification (Aadhaar-based or another permitted method), address proof if different from your ID, and any licences or certificates your trade requires.

D-ARETOZ shows you requirements that match your categories, skills, service area and availability. You decide which ones to respond to.

Yes. You choose them in your profile and can update them at any time.

Every completed job and rating builds your profile history, helping customers trust you and choose you with confidence.

Yes. Your D-ARETOZ professional identity stays with you. You can update your service area and continue building your reputation wherever D-ARETOZ is available.

Hardware, electrical, plumbing and sanitary, paint and building-material stores, tools and equipment sellers, spare-parts stores, authorised service centres, wholesalers, dealers and other local businesses linked to everyday services.

No. D-ARETOZ does not charge transaction commission on sales made through the platform.

We verify the owner or contact person and review a business proof such as Shop & Establishment registration, trade licence or GST registration. Address proof and storefront photos may also be requested.

Yes. Add the Customer role to the same account to hire professionals for your business.

The person has completed Aadhaar-based identity verification. It confirms identity only — not skills, background, conduct or service quality.

Identity Verified: identity confirmed by another approved method. Skill Verified: certificates, licences or references reviewed. Background Verified and Police Verified: those checks completed. Student Verified: current student status confirmed. Business Verified: business registration and details reviewed. Each badge appears only when that check is complete.

No. Verification confirms specific checks only. Please review ratings, work history and quotations, and agree the details before work begins.

Yes. Anyone can browse services and public profiles. You can create a profile with just your email.

Posting a requirement, starting a chat, responding to or accepting a job, and taking part as a business all need the verification required for your role.

Customers pay no platform commission or booking fee, professionals keep 100% of what they earn, and businesses pay no transaction commission on sales through D-ARETOZ.

Directly by the customer, using a payment method they both agree on.

No. D-ARETOZ does not process or hold payments at this stage. The agreed amount may be recorded on the platform for your job history.

No. Creating a profile and taking part in the core marketplace is free.

D-ARETOZ may offer optional extras in future, such as premium promotions, training or other business services. They will always be voluntary, separately priced and clearly disclosed — never a commission on your work or sales.

After a completed job, the customer rates the professional and the professional rates the customer. Ratings are only possible for real interactions on the platform.

Either side can report it from the job. Reports are reviewed and, over time, may contribute to fair reliability indicators on profiles.

Use "Report a problem" on the job or profile. You can also block the user.

Our support team reviews the platform records, such as chat history and job details, and hears both sides before taking any action.

Yes. You can raise a review request, and the rating or report will be checked against the available records.

Hidden phone numbers, secure chat, report and block tools, trusted-contact job sharing and an emergency contact on your account, with more features added as the platform grows.

The app is coming soon for Android and iOS. We'll announce the date once it is approved on the app stores.

Yes. Register on the website now. Sign in to the app later with the same email.

If you register and opt in to updates, we'll tell you by email.